This page is maintained by BKB Signature Properties to explain how we handle personal information. It is not legal advice. Please review it with your legal counsel and contact us if you have any questions.
1. Introduction
BKB Signature Properties LLC S.O.C. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard the information you provide when using this website or interacting with our team.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
- Identification and contact details: name, email address, phone number, and nationality.
- Enquiry details: property interests, budget range, preferred areas, timeline, and any messages you send us.
- Technical information: IP address, browser type, device information, pages visited, and cookies or similar technologies.
- Communication records: emails, phone calls, messages, and meeting notes.
- Transaction information: where you proceed with a purchase, sale, lease, or management agreement.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries, arrange viewings, and provide tailored property advice.
- To facilitate property transactions, including sales, purchases, leases, and management agreements.
- To manage our relationship with you, send updates, and keep records of our communications.
- To improve the website, analyse user behaviour, and measure marketing performance.
- To send you marketing communications where you have given your consent or where otherwise permitted by law.
- To comply with legal, regulatory, and professional obligations, including those set by DLD and RERA.
4. Legal Basis for Processing
We process personal information on one or more of the following legal bases:
- Your consent, which you may withdraw at any time.
- The performance of a contract or steps taken before entering into a contract.
- Our legitimate interests, such as operating the business, preventing fraud, and improving services.
- Compliance with a legal or regulatory obligation to which we are subject.
5. Sharing and Disclosure
We may share your personal information with:
- Our authorised advisors, employees, and internal teams who need the information to perform their roles.
- Trusted service providers such as CRM, IT support, cloud hosting, email delivery, and analytics platforms.
- Developers, sellers, landlords, tenants, lawyers, or other parties necessary to progress a property transaction.
- Regulators and government authorities, including DLD and RERA, where required or permitted by law.
- Professional advisers, law enforcement, or courts if required to protect our rights or comply with legal process.
6. International Transfers
Some of the service providers we use may store or process personal information outside the United Arab Emirates, including in the United States, European Union, and other jurisdictions. When we transfer data internationally, we use appropriate safeguards, such as standard contractual clauses or equivalent measures, where required by applicable law.
7. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, or as required by law, regulation, or professional standards. Once no longer needed, we securely delete or anonymise the information.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Object to or restrict certain types of processing.
- Withdraw your consent to marketing communications at any time.
- Request a copy of your data in a portable format where applicable.
- Lodge a complaint with a relevant data protection authority.
10. Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
This website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date of the last update. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our handling of your personal information, please contact us.
BKB Signature Properties LLC S.O.C.
Corporate address: Silver Tower, 11th Floor, Office 1103, Business Bay, Dubai, UAE.
Registered address: Ontario Tower, 18th Floor, C 1801-15, Business Bay, Dubai, UAE.
Phone: +971 56 909 0563.
Email: info@bkbsignatureproperties.com.
RERA ORN: 95485.
Questions?
Need clarification on this policy?
Reach out to our team for any questions regarding this document or how it applies to you.